Do you want to call your co-worker whose office is inconvenient and far away? This wikiHow article will teach you how to dial an extension on a Cisco phone.

Steps

  1. 1
    Press Speaker or Headset (if you're using either of those). If you want to use the phone receiver, skip to the next step.
    • On some models like the 7961/62 Series, you can also press the New Call softkey or Line key.
  2. 2
    Dial their extension. You can do this either after you've picked up the headset or before.
    • After you enter the numbers, the phone will call that extension.[1]
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  3. 3
    Press Directories, press 4, enter their name, and press Dial (if you don't know their extension). You'll see alphabetic characters on each number, so use those to enter their name.
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About This Article

Darlene Antonelli, MA
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 6,105 times.
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Co-authors: 5
Updated: November 5, 2021
Views: 6,105
Categories: Telephones
Article SummaryX

1. Press Speaker or Headset (if you're using either of those).
2. Dial their four-digit extension.
3. Press Directories, 4, enter their name, and press Dial.

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