This article was co-authored by wikiHow staff writer, Rain Kengly. Rain Kengly is a wikiHow Technology Writer. As a storytelling enthusiast with a penchant for technology, they hope to create long-lasting connections with readers from all around the globe. Rain graduated from San Francisco State University with a BA in Cinema.
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Do you want to undo a Snap that has been sent on Snapchat? While you can't unsend a video or picture snap, you can delete them from the chat log in a few simple steps. This can be done whether or not the message has been opened. You can also adjust your Chat Delete options to make chats disappear more quickly. This wikiHow will show you how to delete and unsend a Snap or message on Snapchat using your iPhone, iPad, or Android device.
Things You Should Know
- You can't unsend a Snap, but you can delete it from the chat log.
- To delete a Snap, open a conversation. Tap and hold the Snap or chat message, then tap Delete.
- To change your chat delete options, press and hold a user's name. Tap Chat Settings, Delete Chats…, then select After Viewing.
Steps
Deleting a Snap in Chat
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1Open the Snapchat app. This is the white ghost with a yellow background.[1]
- Snapchat is available for iOS in the App Store and for Android in the Google Play Store.
- If you aren't already logged in, tap Sign in to do so now, or create an account.
- This method may not always work if a user has a faulty internet connection or uses an old version of Snapchat.
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2Tap the Chat icon. This is the text box icon on the bottom toolbar, to the left of the camera.
- You'll see a list of all your recently messaged friends.
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3Tap a conversation. This will open the chat log.
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4Tap and hold the Snap you want to delete. A pop-up menu will open.
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5Tap Delete. This will be next to a trash can icon.
- A new window will ask you to confirm your action.
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6Tap Delete. The Snap or chat message will be deleted from the conversation.
- The other user will see "(You) deleted a Snap" in the chat log.
- You can also delete saved messages.
Changing When Chats Delete
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1Open the Snapchat app. This is the white ghost with a yellow background.[2]
- By default, Snapchat will delete Snaps once they've been viewed or have expired.
- In one-on-one chats, unopened Snaps will automatically delete within 31 days. In group chats, unopened Snaps will be deleted after 7 days.
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2Tap the Chat icon. This is the text box icon on the bottom toolbar, to the left of the camera.
- You'll see a list of all your recently messaged friends.
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3Tap and hold on a friend's name or group. A pop-up menu will open.
- You can also reach this menu by tapping a friend's profile icon, then tapping the three dots icon in the top-right corner.
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4Tap Chat Settings. This will be underneath Manage Friendship.
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5Tap Delete Chats…. By default, this will be set to 24 hours after Viewing.
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6Tap After Viewing. Chats with this user will now be set to delete after it's been viewed.
Deleting a Story
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1Open the Snapchat app. This is the white ghost with a yellow background.[3]
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2Tap your profile icon on the top-left. You'll see an image preview of your current posted story.
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3Scroll down and tap My Story. This is the text next to the circular story icon.
- Your story will expand into posted segments.
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4Tap and hold a segment. A pop-up menu will open.
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5Tap Delete Snap, then Delete. This will delete the segment from your story.
- You'll need to repeat this process for all segments of your story to fully delete it.
- When your story is fully deleted, you'll see Add to My Story.