How to Get Subtitles on Amazon Prime

Last Updated: March 2, 2020

If you can't rely on audio alone to understand a video or movie, you can enable subtitles. This wikiHow will show you how to enable subtitles on Prime Video using the web and mobile app.

Method 1

Method 1 of 2:

Using the App

1
Open Amazon Prime Video. This app icon looks like the words "prime video" on a curved arrow. You'll find this app on your Home screens, in the app drawer, or by searching.
- If you don't have the Prime Video app, you can download it for free from the Google Play Store or App Store.
2
Play a show/movie. You'll need to tap a show/movie from the Home screen to go to its details page. You'll see the speech bubble with lines of dialogue in it that indicates your show/movie has Closed Captioning available.
- Tap Resume/Start or Watch Now and your phone will switch to landscape mode (horizontal) if not already in this position as the movie starts.
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3
Tap the screen. When you do, you'll see the playback controls appear.
4
Tap the Subtitles and Audio icon that looks like a speech bubble with lines of dialogue in it. You'll see this in the top right corner of your screen.
5
Tap to select the subtitles you want. From the left side of the drop-down menu, you'll see the subtitles that are available for that show/movie. Tap one to activate it. You can change the appearance, including the size and font style, of the subtitles by tapping "Subtitle Settings."^{[1]
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6
Tap Close. The movie will automatically start playing again with subtitles.

Method 2

Method 2 of 2:

Using the Web

1
Play your video in a web browser. You can log in at https://www.amazon.com/Prime-Video/b?node=2676882011 and click Watch Now to start a video/movie.
2
Click the Subtitles and Audio icon that looks like a speech bubble with lines of dialogue in it. You'll see this in the top right corner of your screen, next to the settings and volume icons.
3
Click the subtitles you want. From the left side of the drop-down menu, you'll see the subtitles that are available for that show/movie. Click on one to activate it.
- You can change the appearance, including the size and font style, of the subtitles by going to "Subtitle Settings."^{[2]
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4
Click anywhere on your screen outside the subtitles window. You'll close your subtitles window and resume playback with captions.